Upon re-opening after the coronavirus shut-down we shall be implementing a number of special measures which include severely limiting the capacity of the restaurant. Diners booking tables who subsequently either cancel at short notice or, worse just do not show have been a cause of great concern in the hospitality trade for some time. Now, more than ever such practices will be very damaging as we struggle to survive with an enforced low footfall and the need to carefully match staffing levels and stock levels to anticipated demand.
In an effort to ensure that anyone reserving a table is committed to honouring their booking, we now require a non-refundable credit card or PayPal deposit of £5.00 per diner for all bookings, irrespective of table size. Upon reserving your table you will receive an email, confirming your booking and requesting payment of your deposit. The email will contain a link enabling you to make a secure payment.
Please note that this deposit needs to be paid within 2 hours of making the booking, in order to confirm it. The deposit is transferable if we are notified 72 hours or more prior to the reservation.
We trust you will understand why we are implementing this measure now. We regret that the all too common practice described above by a tiny minority of diners has necessitated that we try to ensure that all diners carefully consider their intentions prior to booking, especially at this time when the economic viability of restaurants is so fragile.